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General
This page provides information on how to return an Womble product purchased on Womble.com. Womble DOESN'T accept returns for the following types of products:
  * Products obtained through a volume license or any special discount sales.
  * Not-for-resale, pirated or free-of-charge products or versions.
  * Products purchased from an online auction site, or from an individual.
  * Products, or versions of products, that Womble no longer distributes or supports.
  * Products that have been opened.

The Time for Requesting a Return
Any unopened product besides the above products can be returned to us for a full refund. Just email us within 72 hours.

Requesting a Return or Exchange
The first step to return or exchange a product to Womble is to contact Womble at support@womble.com with a subject "return/exchange request" and following information:
  * The product key
  * Your name and email address
  * The product and the version you're returning
  * The reason for the return
  * The purchase price and your payment methods
  * The online store where you made the payment

Once the request is approved, Womble Customer Service will contact you with the return instructions.

Please be assured that Womble will NOT sell or use the information for any purpose other than to respond to your inquiry. For details, please read our Privacy Policy page.

Return Instructions
- Time for return
  Once we have come to an agreement, you'll receive a refund within 30 days.
- Method of return
  Your refund will be made to your bank account based on your original payment method.
- The shipping price
  We'll refund your return shipping costs if the return is a result of our error.
- Your responsibility
  Items should be returned in their original product packaging with the product key.

Changes to Return Policy
We may change the terms of this return policy from time to time in order to provide you greater customer satisfaction.

Contact Us
Please feel free to contact us at support@womble.com if you have any questions about this policy.

Our company address:
20333 Bollinger Road
Cupertino, CA 95014, U.S.A.

Womble Multimedia, Inc. 2009