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  • Is my order secure?
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  • How to register my software?
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  • What's your Upgrade Policy?
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  • Can I install my software on two computers?
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      MPEG Video Wizard  
      sales support
       
      1. How to order?
      Simply select your preferred payment method (Paypal or Shareit) to begin the secure order process. After you choose a payment method, you will be taken to a website managed by a 3rd-party company which specializes in Internet commerce and will handle the secure financial transaction via Secure Online Ordering. After you fill in and complete the order, you will receive a confirmation email about your order. You will also receive another email containing your software key and other information about your software, such as installation steps and technical support.
       
      2. Is my order secure?
      Yes, it is 100% secure.
    Paypal and Shareit (Both are the e-commerce partners with Womble) have an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.
       
      3. How to register my software?
      Normally you will receive the license code by Email immediately after your successful purchase. Download the software setup file from our website and run it. Start the software, click "New PSN" in the Time Limited Evaluation License window, and enter the license code in the corresponding box to complete the registration.
       
      4. Is there a functional difference between the trial and the registered version?
      None.
    The trial version is the FULL version and the ONLY version of the software. To be more precise, for your 30 day free trial, all functions are enabled and none disabled; it's only the license key that is time limited to 30 days.
       
      5. What's your Upgrade Policy?
      Minor Upgrades
    If you have purchased one of our MPEG and DVD editors, you will get all minor upgrades for free. Minor upgrades are updated versions that include bug fixes and minor new feature additions. Minor upgrades are identified by their version numbers. For instance, if you purchased version 4.0.0.101, you will get free upgrades for all new versions with a version number of 4.x.x.x, where 'x' are variables.

    Major Upgrades
    Major upgrades are indicated by a change in the first product version number. Major upgrades usually have a significant amount of improvements and new features. Therefore, you will pay an upgrade fee to upgrade.
       
      6. I get a new computer, what should I do to move the software I purchased to the new computer.
      Simply install the software on your new computer, using the same steps as you install the software the first time on your old computer, as described in the email containing your license key received at the completion of your online order.
      7. Can I install the software on my desktop and on my laptop with the same license key?
      Yes.
    You may install the software and use the same PSN on more than one computer as long as you are the only user of the software.
    For a more detailed legal definition of your license terms, please read the text file
        "Single User License.txt"
    which is included in the installation and can be found under the software installation file folder, e.g.,
        C:\Program Files\Womble Multimedia\MPEG-VCR\